Guest Policies
MINIMUM STAY
Although one-night reservations are accepted, we recommend a minimum stay of 2 nights. A longer stay affords you more opportunity to embrace the beauty and serenity of Orca Island and its surroundings. It should be noted that many guests who have reserved only one night on Orca Island have, upon seeing the island, its surroundings and their accommodations, expressed regret that they did not reserve additional nights.
CANCELATIONS
Cancellations or changes made 60 days or more prior to reserved date(s) will receive a full refund less $50.00 processing fee per cabin rental. Cancellations or changes made 30 days or more (but less than 60 days) prior to reserved date(s) will receive a refund less one night’s rental per cabin. Cancellations or changes made within 30 days of reserved date(s) are non-refundable. Recognizing that our guests may encounter unanticipated circumstances that may necessitate a change in their travel plans, sometimes requiring them to cancel their reservations, we suggest that vacation cancellation insurance be purchased.
CHILDREN
Due to safety issues primarily involving the rugged and steep coastline of Orca Island, slippery rocks, the elevated cabin decks and their proximity to the shoreline, and the cold ocean waters surrounding the island, only children 12 and older are permitted. If there is any uncertainty about a child’s age, please have a photo of their birth certificate available upon arrival at the harbor on check-in day. Orca Island Cabins reserves the right to deny entry to our property without refund if a child under the age of 12 is found to be present, or if their age cannot be proven.
It has been our experience, during our initial years of operation, that younger children found it difficult to navigate the island safely and the resulting frustration and stress on both the children and parents, who simply could not oversee their younger children throughout their stay, detracted from their overall experience. In addition, the peace and tranquility generally enjoyed by our adult guests on the island can, and has been, undermined in those situations.
For our young guests 12 and older, Orca Island Cabins welcomes and encourages you to experience and enjoy our unique wilderness setting. Parents are requested to encourage, in children visiting the island, a demeanor consistent with the peaceful and tranquil nature of the island surroundings which is very special and much appreciated by everyone.
Guests renting all 8 cabins on the island may bring children of any age.
WATER TAXI & DAY TRIPS
Orca Island Cabins provides a private water taxi from Seward Harbor for all overnight guests. It takes approximately 1 hour to travel between Seward and Orca Island Cabins. The taxi departs Seward for the Island at 12:30pm daily for all check-ins, and it departs Orca Island at 10am on return (check-out) days. If you are planning other excursions or travel on your return day, please be cognizant of timing. If you have early departures or tours, please communicate with the staff and we will do our best to accommodate.
Because Orca Island Cabins is a remote wilderness destination, we highly encourage guests to stay on the Island and explore the immediate area during their stay. Our water taxi service is designed to take our guests to and from the island only at designated departure and pick-up times. However, special arrangements can be made to water taxi guests to other areas within Resurrection Bay or to Seward for a fee.
PETS
We do not allow pets. Our property is made up of boardwalks on rocks and cliffs, and is not a place for domesticated animals.
DRONES
To preserve the tranquil atmosphere, drones are not permitted at Orca Island cabins
FIREARMS
Firearms are prohibited at our facilities. Bear spray is provided in your yurt, although its use will most likely not be necessary.
DEET
We do not allow DEET as it is toxic and stains linens; please use citronella bug spray instead. Additionally, bugs are limited at our property due to the lack of standing water.